Education & Training

Largest HIV Clinic in Ireland reduces unscheduled walk-ins by 5% thanks to college project

St James’s Hospital and SETU’s Higher Diploma in Operational Excellence in Healthcare has delivered measurable improvements at Ireland’s largest HIV clinic, including a 5 percent reduction in unscheduled walk-ins and shorter patient waiting times.

By Chantal Thurlby-Alexander November 18, 2025 3 min read

Healthcare staff from St James’s Hospital and SETU involved in the Operational Excellence in Healthcare programme.

The St James’s Hospital and SETU’s Higher Diploma in Operational Excellence in Healthcare, which graduated 15 healthcare workers this year, delivers real-world improvements across

Dublin, 14th November 2025 – Graduates of a postgraduate programme developed by St James’s Hospital and South East Technological University (SETU) have helped Ireland’s largest sexual health clinic expand capacity to treat more people living with HIV each week.