Since its inception in 2017, the National Inpatient Experience Survey (NIES) has offered a vital glimpse into Ireland’s acute healthcare services through the eyes of those who matter most, patients.
The National Inpatient Experience Survey is part of the work of the National Care Experience Programme, which is a joint initiative from the Health Information and Quality Authority (HIQA), the Health Service Executive (HSE) and the Department of Health. The initiative has continuously sought to improve the quality of health and social care services by asking people in Ireland about their care experiences and acting on their feedback.
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